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Odds are, if you're writing a business letter, you have something important to say, and you want to make sure you communicate it effectively. Business letter format plays an important part in that ...

Business letters are usually much more formal than personal letters. Although the letters are formal, they should still be warm in tone and positive in nature. If you are writing in response to an ...

When I was test-marketing my new Business Writing for Professionals workshop, feedback showed one of the things people appreciated most was the map of how to format a business letter — especially the ...