Fast food companies love to look for ways to make the cooking and ordering experiences more efficient, and many companies have decided AI is the way to go. Chances are that if you go to a major fast ...

Discover how Voice AI powered by NLP is transforming drive-thru operations - cutting order times by 20–30 seconds, improving accuracy across accents and helping restaurant staff focus on hospitality.

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...