The interplay between travel satisfaction and well-being has increasingly emerged as a focal point in transport and urban studies. Research in this field investigates how factors such as travel mode ...

Delta Air Lines and Southwest Airlines are two of the big winners of the J.D. Power 2024 North America Airline Satisfaction Study released on Wednesday. The study, which was redesigned for 2024, ...

Mobile apps continue to grow in use and importance in the travel industry. They are a key driver of satisfaction with the overall travel experience. Travelers use mobile apps for booking, managing day ...

Most corporate travel policies do not address sustainable travel, and traveler satisfaction also is losing ground as a priority for travel programs, according to a BCD Travel survey of 211 travel ...

The air travel experience is on the upswing — on most airlines, anyway. Many or all of the products on this page are from partners who compensate us when you click to or take an action on their ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--If last year’s industrywide customer satisfaction improvement pointed to the travel industry returning to normal, then this year’s marks confirm it: Travel is back!

Travelers are reporting growing satisfaction with the air travel experience when it comes to airports, according to the J.D. Power 2025 North America Airport Satisfaction Study. Overall passenger ...