Call Handling
Call Handling
8 months ago
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Contact Management (999/101 Call Handler)
Contact Management (999/101 Call Handler)
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In 2007, Joe Horn of Pasadena, Texas shot two burglars who had just exited his neighbor's home. It became somewhat sensational after his 911 call was released. This is a video of the police interview of Horn at his house immediately after the shooting. We have discussed on the Armed Alabama Show what to say to the police after a self-defense shooting. Texas law on use of deadly force is different that Alabama's, so take this for what it's worth. Horn was not charged or indicted for this shooting
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Call handlers like Sarah take emergency 999 calls from all over Scotland. | BBC Scotland
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376K views · 1.2K reactions | The Met Police urges 999 call for emergencies only. The force has said the calls, which totalled 1.87m between July 2024 and July 2025, took up valuable call handler time and stopped them from dealing with genuine emergencies. | Sky News | Facebook
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