IVR Interface - Search Videos

What is Conversational IVR & How Does it Work?

What is Conversational IVR & How Does it Work?

Conversational IVR uses natural language processing to understand customer inquiries spoken in an organic, free-form. Read on to learn more about it.

Interactive voice response Tutorial

Interactive Voice Response (IVR) scam is a new method that scammers are using to steal your money. Beware of fake calls from scammers impersonating HSBC or HSBC Amanah. If you receive a call from an unknown number with a voice recording saying it’s from your bank with instructions for you to approve transactions, do not press any number and end the call immediately. Protect yourself from falling victim to scams. Make sure to follow our official HSBC Malaysia Facebook page for the latest updates.

Interactive Voice Response (IVR) scam is a new method that scammers are using to steal your money. Beware of fake calls from scammers impersonating HSBC or HSBC Amanah. If you receive a call from an unknown number with a voice recording saying it’s from your bank with instructions for you to approve transactions, do not press any number and end the call immediately. Protect yourself from falling victim to scams. Make sure to follow our official HSBC Malaysia Facebook page for the latest updates.

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